Privacy Policy for ORO-Z.com

Effective Date: 1st January 2006

At ORO-Z, we value the privacy and trust of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.oro-z.com.

1.

Information We Collect

We collect the following types of personal information:

a.

Personal Identifiable Information (PII)

• Name, email address, phone number

• Shipping & billing addresses

• Date of birth (for special offers/gifting, if applicable)

• Gender (optional)

b.

Payment Information

• Payment details (processed via secure third-party payment gateways like Razorpay/Stripe/PayPal—we do not store card details)

c.

Account Information

• Login credentials (if you create an account)

• Order history and saved preferences

d.

Technical Data

• IP address, browser type, device ID, location data

• Cookies and usage data through Google Analytics and similar tools

2.

How We Use Your Information

We use your data to:

• Process orders and manage your account

• Communicate order status, shipping updates, and promotional offers

• Provide personalized experiences and product recommendations

• Improve website functionality, security, and user experience

• Comply with legal obligations

3.

Sharing Your Information

We do not sell or rent your data. However, we may share it with:

• Logistics providers (e.g., FedEx, DHL) to deliver your products

• Payment gateways to process your payments securely

• Marketing tools (Mailchimp, Meta, Google) for campaign management

• Legal authorities, if required under law

4.

Cookies and Tracking Technologies

We use cookies to:

• Remember your preferences and cart items

• Analyze traffic and usage patterns

• Serve personalized advertisements

You can disable cookies via your browser settings, but this may affect site functionality.

5.

Your Rights

Depending on your location, you have the right to:

• Access, correct, or delete your data

• Withdraw consent at any time

• Request a copy of your stored information

• Opt-out of marketing communications

To request any of the above, please contact us at privacy@oro-z.com.

6.

Data Security

We use SSL encryption, firewalls, and secure server infrastructure to protect your information. Only authorized personnel have access to customer data.

7.

Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to read their policies before engaging.

8.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors.

9.

International Users

By using our website, you consent to the transfer, storage, and processing of your information in India or where our servers are located.

10.

Policy Updates

We may update this policy occasionally. Any changes will be posted on this page with a revised effective date.

11.

Contact Us

For any questions, concerns, or requests regarding your privacy:

ORO-Z Jewelry

Email: privacy@oro-z.com

Phone/WhatsApp: +91-

Website: www.oro-z.com